Contact
Get in touch
Got a question, spotted a bug, or have feedback? Email is the fastest way to reach us — we read everything.
When to expect a reply
We check messages during business hours, Monday to Friday. Most questions get a reply within 24 hours. If your issue needs more investigation — like a technical bug or a content-related request — it may take a little longer. Either way, we'll get back to you.
Check here first
A lot of common questions are already answered — save yourself a wait and look here before emailing.
Frequently asked questions
Answers to the most common questions about viewing Instagram stories anonymously, privacy, private accounts, and how the tool works.
Visit FAQ →Privacy policy
Questions about what data we collect and how we handle it? The privacy policy has the full picture.
Read Privacy Policy →Terms of service
Questions about what you can and can't do with the tool? The terms of service covers all of that.
View Terms →What we can help with
Technical issues
If a profile isn't loading or stories aren't showing up, let us know. Include the username you were trying to view and any error message you saw — it helps us investigate faster.
Feature suggestions
Have an idea that would make the tool better? We genuinely want to hear it. Good suggestions often end up on the roadmap.
Bug reports
Found something broken? Tell us what happened, what browser and device you were using, and what you expected to see. The more detail, the quicker the fix.
Privacy questions
Questions about data handling, your rights, or a privacy concern? We're committed to being transparent and will respond to all privacy-related enquiries.
General feedback
Liked something? Found something frustrating? We're a small team and honest feedback — good or bad — helps us build a better tool.
Partnership enquiries
If you're interested in working together in a way that aligns with what IG Story Viewer does, feel free to reach out and tell us more.
About IG Story Viewer
Want to learn more about what the tool does and how it keeps your viewing anonymous?
Visit the About page →Ready to get started?
Most people find it simple. Paste a username or profile link and watch stories anonymously — no login needed.